Start with a free scan that finds every SaaS and AI app, your risky OAuth grants, and your security posture. Paid plans add the full findings detail, the compliance crosswalk, continuous monitoring, and the audit ready report, priced by how many users you scan from $9 a month. All paid plans run a 12 month term.
The free scan covers up to 80 users. Size sets Shadow IT and Shadow IT Plus pricing; Shadow IT Complete is unlimited and flat. Annual billing includes one free month.
The free scan shows you what is in your environment and what is wrong. Paid plans add the detail to act on it, the compliance crosswalk to prove it, and monitoring to keep it current. The paid lines differ by what they add on top and by user count.
Enterprise is quote based, with a dedicated security engineer, included remediation hours, SSO, an MSA and DPA, and an SLA. It is also the right path if you have more than 350 users on Shadow IT or Shadow IT Plus. Scoped to your environment.
FailSafe for MSPs gives you a multi tenant dashboard, role based access, white label reporting, and seat pool billing across your entire client portfolio. Per seat pricing, custom quoted to your portfolio.
Every plan includes compliance mapping, Shadow IT and Shadow AI discovery, vendor security intelligence, OAuth auditing, drift analysis, and executive PDFs. Shadow IT connects Microsoft 365 or Google Workspace and finds every app. Shadow IT Plus adds a transaction export to surface wasted spend and unused licenses. Shadow IT Complete adds the endpoint scan and is unlimited on users. Shadow IT and Shadow IT Plus are priced by user count, 80, 150, or 350. Enterprise is quote based for SSO, an MSA and DPA, an SLA, and a dedicated engineer.
Upgrades take effect immediately and are prorated against your current billing period. Downgrades take effect at the end of your 12 month term. All plans run a 12 month term regardless of billing cycle.
You will get an in app notification when you cross the threshold and a grace period to upgrade. We do not silently truncate your scans or hide users from your reports.
Not currently. Pick a tier above and sign up directly to run your first scan. All plans run a 12 month term. See the Refunds and Cancellations Policy for cancellation and refund details.
All plans are 12 month subscriptions. Cancellation and mid term refund requests are reviewed case by case at our discretion, except where applicable consumer protection law provides otherwise. Full details on the Refunds and Cancellations page.
FailSafe uses official OAuth and service account flows that you authorize. We hold no passwords. We have read only scopes. You can revoke access at any time from your Microsoft or Google admin console. Full detail in the Privacy Policy.
Shadow IT Complete covers unlimited users at a flat price. For Shadow IT or Shadow IT Plus above 350 users, reach out to sales and we will scope your environment and provide a custom quote.